What is a token denial?

A token denial occurs when a user attempts to utilize a feature that requires tokens, but there are not enough available tokens in the account to complete the action. This can disrupt user workflows and access to critical functionalities.

Steps to take:

To restore uninterrupted access for your users, please take action to address your token balance. You can do this by:

• Purchasing more tokens: [Link]
• Reviewing token usage: [Link]
• Adjusting user access: [Link to user management]

If you have any questions or require assistance, please contact Siemens Support at [Link to Support Page or Support Email].

Thank you,
The Siemens team

Enterprise Cloud Account ID: {{eca_id}}

The ECA ID indicates which ECA account your applications are associated with. If you manage multiple accounts, you can view each account and its applications in the Siemens Xcelerator Admin Console.